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Administrative officer (courts)

Organise information and paperwork for law courts and tribunals to make sure the Scottish justice system runs efficiently.

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About the job

Salary

Source: National Careers Service

Weekly

£346

Entry level

£462

Experienced

Monthly

£1,500

Entry level

£2,000

Experienced

Yearly

£18,000

Entry level

£24,000

Experienced

14,900

people are currently employed

Low growth

500 fewer jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics

What it's like

You would do administrative work to make sure the Scottish law courts and tribunals provide an efficient and effective service.

You could be based in a court or another office.

You’d handle important legal documents like writs, summonses, divorce papers and records of fines.

You would:

  • Answer enquiries from the public at a counter, on the phones and by letter

  • Sort out mail and get important legal documents to the right people

  • Create and update records on the computer system

  • Produce court documents

  • Carefully organise case papers and prepare files for court hearings

  • Prepare court minutes, issue letters, order reports and file processes or complaints

  • Do photocopying and filing

  • Assist with the custody co-ordinator desk

  • Process search warrants and production warrants

  • Deal with money and maintain financial records

  • Move files and documents between offices and courtrooms

  • Help to prepare statistics and reports

You would have contact with a wide variety of people in the justice system including Sheriffs, Justices and lawyers. You’d need to be confident dealing with people and give consistent and reliable answers to their queries.

You need to able to deal with people in what could be a difficult situation for them. They might be anxious and worried about being in court so it would be important to be calm and tactful in dealing with them.

With experience you might also supervise colleagues.

Hours

Flexible working arrangements would be available.

Environment

This role can be court-based or non-court-based.

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    Top skills

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    It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

    Here are some of the skills you'll need to do this job:

    • reliable
    • time management
    • developing a plan
    • sorting
    • attention to detail
    • respecting
    • observation
    • verbal communication
    • reading
    • cooperating

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    Getting in

    Explore the sections shown for more information about getting into this career.

    You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

    Always contact the college, university or training provider to check exactly what you'll need.

    Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

    • Administration and Information Technology

    • English

    • English and Communication

    • People and Society

    • Foundation Apprenticeship: Business Skills

    You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.

    You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.

    Discover what's on offer at your school on  Apprenticeships.scot.

    You will require qualifications at SCQF level 4/5 including English and often maths.

    You would be employed by the Scottish Courts and Tribunals Service. It will give you specialised training so you are equipped to do the job and help you develop new skills.

    Though you can apply with SCQF level 4/5 qualifications it is useful to have Highers (SCQF level 6) and relevant qualifications and experience such as a Scottish Vocational Qualification in Business and Administration (SVQ level 2/3/4) or Courts and Tribunal Operations (SVQ level 2/3).

    To be approved for membership of the Protecting Vulnerable Groups (PVG) Scheme run by Disclosure Scotland for some jobs.

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