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Facilities manager

Make sure that buildings are well-maintained and meet the needs of the people who work there.

Also known as: support services manager, contracts manager, business services manager

About skillsGetting in

About the job

Salary

Source: National Careers Service

Weekly

£442

Entry level

£904

Experienced

Monthly

£1,917

Entry level

£3,917

Experienced

Yearly

£23,000

Entry level

£47,000

Experienced

10,600

people are currently employed

High growth

700 more jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics

What it's like

You would make sure that buildings are well-maintained and meet the needs of the people who work there.

If the building is clean and the services are efficient then the people who work there can easily get on with their jobs.

You would organise services such as cleaning, security and parking. You’d be responsible for the maintenance of equipment like heating and air conditioning systems.

You would:

  • Manage the general upkeep and maintenance of the building

  • Organise refurbishments, renovations and office moves

  • Advise on energy efficiency

  • Oversee services such as cleaning, waste disposal, catering and parking

  • Look after budgets and keep records of payments

  • Negotiate the best deals with contractors and suppliers

  • Manage security

  • Manage office systems including information technology and office equipment.

You’d need to make sure that the building meets health and safety standards and legal requirements. You’d work with a wide range of people and have to deal with lots of tasks at once.

There are roles as facilities managers in the public and private sector.

You could work for a facilities management company that is contracted to manage facilities for a number of organisations.

In small companies, facilities management may be part of a general management role.

Hours

You would work around 40 hours a week, usually 9am to 5pm, but you may sometimes need to do extra hours, for example to deal with emergencies.

Environment

You would be office-based but might need to visit other sites if you work for a large, multi-site company.

Travel

You would probably need to do some travelling, particularly if you work for a large, multi-site company.

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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Here are some of the skills you'll need to do this job:

  • taking responsibility
  • making decisions
  • delegating
  • developing a plan
  • working with numbers
  • innovative
  • verbal communication
  • building relationships

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

Discover skills

Getting in

Explore the sections shown for more information about getting into this career.

You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

Always contact the college, university or training provider to check exactly what you'll need.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • Practical Craft Skills

  • Foundation Apprenticeship: Engineering

  • Skills for Work: Building Services Engineering

You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.

You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.

Discover what's on offer at your school on  Apprenticeships.scot.

You would need a Higher National Diploma (SCQF level 8) or a degree (SCQF level 9) in facilities management or other relevant subject such as engineering, management or business studies. 

You can also enter a job without these qualifications and study part-time to gain professional qualifications such as The Institute of Leadership and Management (ILM) offers a Level 3 Award, Certificate (SCQF level 7) and Diploma (SCQF level 8) in Facilities Management. 

You can enter a Higher National Certificate (SCQF level 7) or Higher National Diploma courses (SCQF level 8) with National 4/5 qualifications and one to two Highers or equivalent qualifications. 

To enter a Facilities Management Degree (SCQF level 9/10) usually requires National 5 qualifications and a minimum of four Highers or above or a relevant HNC/HND. 

A postgraduate qualification (SCQF level 11) would be useful but is not essential.

You may require a driving licence for some jobs.

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